Privacy policy

Last Updated: January 2026

This Privacy Policy explains how Build A Box LLC ("we", "us", or "our") collects, uses, and protects personal information when you visit or make a purchase from the “Site”. By accessing or using the Site, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

a. Personal Information

When you place an order, create an account, or sign up for emails, we may collect:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number (if provided)
  • Payment information (processed securely through third-party payment processors)

We do not store full credit card numbers. All payments are handled by secure gateways supported by Shopify, such as PayPal, Shop Pay, and credit card processors.

b. Device Information

When you browse our Site, we automatically collect:

  • IP address
  • Browser type and version
  • Cookies and tracking data
  • Time zone
  • Pages viewed and browsing behavior

c. Order Information

When you make a purchase, we record:

  • Products ordered
  • Order totals
  • Shipping details
  • Transaction status

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Communicate about orders and deliveries
  • Respond to questions or service requests
  • Improve site performance and user experience
  • Send marketing emails if you have opted in
  • Detect or prevent fraud and security issues

3. Sharing Your Information

We do not sell or rent personal information. However, we may share limited information with trusted service providers who support our operations, including:

  • Shopify (e-commerce platform hosting)
  • Shipping carriers
  • Payment processors
  • Analytics or marketing tools

These providers receive only the necessary information for their functions.

We may also share information if required by law, legal process, or to protect our rights.

4. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to:

  • Enable cart and checkout functionality
  • Remember user preferences
  • Improve performance and analytics

You may adjust browser settings to limit cookies. However, this may affect functionality.

5. Behavioral Advertising

We may use certain tools that help us offer relevant content or promotions to customers who have shown interest in our products. This may include general remarketing or email campaigns.

You may opt out of marketing communications by unsubscribing from emails or adjusting your browser settings for cookies and tracking.

6. Email Marketing

If you sign up for marketing emails, we may send promotions, product updates, and store announcements.

You may unsubscribe at any time using the link provided in each email. We will not send promotional content without consent.

7. Data Retention

We retain order information as part of our business records unless you request deletion, subject to legal, tax, or compliance requirements.

8. Protection of Information

We maintain reasonable technical and organizational measures to protect personal information, including:

  • Encrypted checkout
  • Secure payment gateways
  • Limited internal access

No method of internet transmission is 100 percent secure, so we cannot guarantee absolute security.

9. Minors

Our Site is not intended for children under 13. We do not knowingly collect information from children. If you believe a child has provided information, contact us so we can delete it.

10. Your Rights

Depending on your location, you may have the right to:

  • Access the information we hold about you
  • Request corrections or deletion
  • Opt out of marketing communications

To make a request, contact us using the information below.

11. International Users

We currently ship within the United States only. If users outside the United States access the Site, they do so voluntarily and understand that their data may be processed in the United States.

12. Updates to This Policy

We may update this Privacy Policy as our practices evolve. Changes will be posted on this page with the updated effective date.

13. Contact Us

For privacy-related questions or requests, please contact us at:
buildaboxjoy@gmail.com